All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

International shipping can take up to 4- 5 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping on all orders above AED 150.

If your order is under AED 150 a flat delivery charge of AED 17 will be automatically added to your order. 

Check your shopping cart to see the current deal on free shipping.

We currently only ship to the United Arab Emirates and Saudi Arabia.

Please note that all of our items are imported from the United States of America and the United Kingdom.

We currently ship to most locations within the United Arab Emirates and Saudi Arabia.

If your region is not mentioned, please feel free to reach out to see if we can work out the details.

Yes, we offer full refunds on items that are unopened or undamaged within the 30-day window.

Please enquire for more information about our Refund policy.

A cancellation or refund request can be submitted within 30 days after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when a product has been opened or damaged, you are NOT eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.

Your refund may take up to 2 business days for us review. If it is approved, please allow 5-8 business days for your bank to finish processing the refund.

Refunds will only be processed back to the original form of payment.

We may require that you submit documentation showing images of the specific issue prior to approving refund.